BEFORE YOU ORDER

If you have any questions about any of the products on this website, please email us for the additional information. After selecting the "Add to Cart" button you will be given additional  details, including the Status of the inventory.  The possibilities are "Available", "On Back-order, you may still order" , or "Unavailable".   Backordered items normally ship in 7 to 14 days.  

If you have a question about the process, a back-order item, or if you are having trouble ordering through the checkout process, we want to help.  Email us at  Help@GotMartini.com .

or call 

The Thompson Group, Inc

at

 1- (866) 540 - 8464

SHOPPING CART PAYMENT OPTIONS

All orders are placed on Got Martini.com using a shopping cart.  Simply go to the detail page that describes the item you want and click  the "Buy it Now" button.  You will be taken to a page allowing you enter the quantity you would like to purchase.  After clicking the "Buy it Now" button, you will be given the option to checkout or continue shopping.  If you decide to checkout, the totals, including shipping will be displayed on the next screen.

We request that you use the shopping cart to order all products.  Even if you are paying by check or an off-line credit card, the information gathered in the shopping cart process will alert us to reserve the product(s) for you, provide us with contact information and assign an order number for future reference.  All shipping charges will also be calculated and displayed on your confirmation page.  These are the four payment options available:

• Enter Credit Card OnLine - By selecting to pay by on-line credit card, all information needed for the transaction will be collected in the process.  You will instantly know when your order has been approved.

• Call us with Credit Card - This method allows you to place your order and telephone us with your credit card information.  Have your invoice number available when calling.  You must call us within  3 business days with your credit card number, or we will assume you have decided not to complete the order, and your order will be cancelled.  (Note: If you enter the credit card information in the shopping cart when selecting the "Call us with Credit Card" option, your credit card information will NOT be collected or processed.)  

AFTER YOUR ORDER IS PLACED

In most cases, your order is processed the day we receive it.  Our goal is to ship all orders on the next business day or sooner.  We will ship your order via USPS Priority or USPS Express Mail, depending on the option you choose during checkout.   You will receive an email confirmation of your order, as well as a delivery confirmation number after shipment.